Crisis Lines General Counselling Services for Specific Needs


Below is a list of agencies in Peel Region that can offer information, referral and counselling/treatment services for a variety of concerns and issues. Please contact the individual agencies for more information.


CRISIS LINES: offering 24-hour live-phone support


Crisis Response (Peel Children’s Centre): provides free, immediate counselling by telephone or in person for young people under the age of 18 experiencing a crisis, their families or caregivers.

Call 416-410-8615.


Kid’s Help Phone: provides free, anonymous, confidential phone and web counselling and referral service for young people of all ages.  Call 1-800-668-6868.


Peel Crisis Services (St. Elizabeth Health Centre): provides telephone or mobile response for individuals 16 years and older and their families experiencing a mental health crisis. Referral and follow-up services available. Call (905) 278-9036.




Tangerine Walk-In Counselling: A free service for children, youth, and families.

Call 905-795-3530.


Associated Youth Services of Peel (AYSP): provides a variety of services to help children, youth (up to age 18) and their  families manage mental health or justice issues. Services include community, school based, youth justice, and group programs. Call the Centralized Intake Line, 905-451-4644.


Bramalea Community Health Centre: provides counselling services related to mental health, woman abuse, relationship issues, substance use, depression, grief/trauma. Serving  residents of Bramalea with postal codes beginning with L6R, L6S, and L6T and those who are youth, isolated seniors, newcomers to Canada, homeless or at risk of homelessness, dealing with mental health/substance issues, under-resourced families, and/or members of racialized communities.

Call 905-451-6959.


Canadian Mental Health Association (CMHA)-Peel: enhances the well being of all people in their community by promoting and supporting good mental health. With a wide variety of services including recreation, employment, case management, justice services, etc, they are committed to building a resilient community that understands the importance of mental health and is inclusive to all individuals. Call 905-451-2123 for Information and referral.


Catholic Family Services of Peel-Dufferin: provides individual, couples and family counselling for issues related to emotional and relational well-being.Also provides sessions on a walk-in basis via their walk-in clinics.  Fees are charged for services but are determined based on family income.

Mississauga Walk-In Clinic: Tuesdays 12:30-7:30, at the Emerald Business Ctre, 10 Kingsbridge Garden Circle, Mississauga, call 905-897-1644 for more information.

Brampton Walk-In Clinic: Thursdays 12:30-7:30, at 60 West Drive, unit 201; call 905-450-1608 for more information.


Centre for Addiction and Mental Health (CAMH) Peel, FACT Clinic: an early identification and intervention program providing assessment and treatment services for youth and adults (ages 16-45) at risk of developing, or are experiencing signs of, a first episode  psychosis.

Call 416-535-8501 x 7700.


Family Services of Peel: provides counselling (for individuals, couples and families), as well as educational, and employment support programs. Also provides sessions on a walk-in basis. Fees are charges for services but are determined based on family income. Call the intake department,


Brampton Walk-In Counselling Services: Wednesdays 12-8pm, at 7700 Hurontario St. Ste 601;

Call  905-453-7890

Mississauga Walk-In Counselling Services: Wednesdays 12-8 pm and Saturday 10am-12pm, at 151 City Centre Dr; call 905-270-2250.


Nexus Youth Services: provides free and confidential counselling services for youth ages 14-24 . Youth under 16 must have a parent or caregiver call; over 16, youth must call to complete the intake.


Peel Children’s Centre: provides a range of free counselling/treatment services for children and youth up to age 18 and their families, who are having serious issues with relationships, feelings or behaviour. Services include office-based, community-based, residential and group programs. Call the Centralized Intake Line, 905-451-4655.


Rapport Youth and Family Services: provides counselling and related support services to youth ages 12-20 and their families.Call 905-455-4500.


Transitional Age Youth Outreach, T.A.Y.O. (AYSP): provides case management for youth who are experiencing on-going mental health challenges and are likely to transition into adult services. The program offers a community-based service providing a consistent level of support to youth during this transition,  focusing on immediate needs and long term goals. Serves Peel youth ages 16-17 (up to 18th birthday) who have persistent mental health issues and are in need of connections to youth or adult mental health services. Call centralized intake 905-451-4655 or AYSP directly, at 905-890-5222.


Trillium Child and Adolescent Mental Health Clinic: provides outpatient assessment and treatment services for children and youth (up to age 19) in the Mississauga or South Etobicoke area who have a diagnosed psychiatric disorder or symptoms of a psychiatric condition.Doctor referral is required. Call the Centralized Intake Line at 905-451-4655 for more information.


William Osler Child and Adolescent Mental Health Clinic: provides outpatient assessment and treatment for children and adolescents (up to age 18) in the Brampton or Caledon area who are experiencing or are at risk of developing a serious psychiatric disorder. Doctor referral is required.

Call 905-453-1160 for more information.






LGBTTQQ Program (Family Services of Peel): provides counselling to individuals who are questioning their sexual identity, “coming out”, or are seeking information and support. Call 905-270-2250 x 256.


P-FLAG (parents and friends of lesbian and gay youth) (East Mississauga Community Health Centre): provides monthly support meetings for families of LGBTTQ youth. Call 905-602-4082 x 455.


Youth Beyond Barriers: provides support and resources to queer and trans youth ages 12-19, including group and one-to-one support. Call the Centralized Intake Line, at (905) 451-4655, or Associated Youth Services of Peel (ask for the Youth Beyond Barriers Program), at 905-890-9990 x 267.




Credit Valley Hospital Eating Disorders Program: provides assessment and treatment for adults 18 and over in the Missisissauga area. Doctor referral required. Call 905-813-4505 for more information.


William Osler Health Centre Eating Disorders Clinic: provides assessment and treatment services for children, youth and adults in the Brampton, Caledon and Dufferin County area experiencing mild to moderate eating disorders. Doctor referral is required. Call 905-453-1160 (press 0).




AlAnon or AlaTeen: 12-step program for adults and teens interested in learning how to cope with the effect of someone else's drinking on their lives. Alateen is strictly for youth (12-20yrs).

Call 416-410-3809 for more information.

Mississauga: Wed 7:15 pm Westminster United Church, 4094 Tomken Rd.

Brampton: Thu 8 pm, St Augsburg Church, 224 Mill St S


Credit Valley Hospital Addictions and Concurrent Disorders Centre: provides assessment, day treatment and recovery/relapse prevention services to individuals with substance abuse and concurrent disorder (substance use + mental health) issues, located in Mississauga.Call 905-813-4402.


P.A.A.R.C. (Peel Addiction Assessment and Referral Centre): provides services to individuals (16 yrs +) concerned with their own or another person’s involvement with alcohol or drugs. Offers detailed assessments as well as short-term individual and group counselling.Call 905-629-1007.


Peel Youth Substance Abuse Program (YMCA): provides education and counselling services to youth ages 14-24 who are experiencing substance use/abuse issues; will meet in the community as needed. Call  905- 276-9322 for more information.


William Osler Health Centre  Addictions Program: provides an urgent care centre for withdrawal management as well as outpatient assessment, counselling, and referral services for individuals 16+ dealing with addiction issues in the Brampton area. Call 905-796-3005 for more information, or

905-456-3500 for the Withdrawal Management Centre.




Food Banks: visit www.peelregion.ca/health/eating/foodbanks  for information on local food banks in your area. Please call ahead to confirm locations and times available, as well as what information is required.


Our Place Peel (youth shelter): provides emergency and short-term shelter for Peel youth ages 16-21. Also provides help finding steady employment or affordable housing. Call 905-238-1383.


R.A.I.N. (Reaching Adolescents in Need) (AYSP): provides support to youth ages 14-18 who are homeless or without stable housing, isolated, and in need of connection to community services.

Call toll-free  1-800-762-8377 x 455.




The HEAL Network: provides programs and services for women and children who have been exposed to domestic abuse.Call 905-450-1608 x 119.


Sexual Abuse Treatment Program (Peel Children’s Centre): provides assessment and treatment services for children and adolescents under the age of 18 who have experienced sexual abuse or assault and are exhibiting emotional or behavioural concerns. Call the Centralized Intake Line 905-451-4655.


Sexual Assault/Rape Crisis Centre of Peel: provides counselling support to (female) survivors of sexual violence.Call 905-273-3337, or 24hr crisis line: 905-273-9442.


Support Services for Male Survivors of Abuse (Family Services of Peel): provides free counselling (in-person or by phone, individual and group) to men over age 16 who have experienced sexual abuse.

Call toll-free 1-855-505-5205.




African Community Services: provides settlement and integration services and programs, including youth development programs for visible minority youth, as well as women’s and senior’s support services.

Mississauga, call 905-828-8787

Brampton, call 905-460-9514


India Rainbow Community Services of Peel: provides culturally and linguistically appropriate services to the Peel immigrant community. Includes settlement services, language instruction, counselling, and housing/parenting/job search support. Call 905-275-2369.


Catholic Cross-Cultural Services of Peel: provides information and orientation services to immigrants and refugees, including counselling, support, and referral. Service available in a variety of languages.

Call  905-273-4140.


Muslim Community Services: provides a variety of services to the Muslim community, including settlement and integration, employment, and language instruction services

 In Brampton North, call 905-790-1910; Brampton South, call 905-790-8482

 Mississauga, call 905-828-4008.


Punjabi Community Health Services: provide s mental health services to the South Asian community, including addictions services, case management, seniors and high-risk seniors services.

Brampton 905-790-0808

Malton 905-677-0889




Eclypse Youth Drop-In Centre (run by Rapport): provides counselling, information , referral, recreation, job search support, and volunteer opportunities for youth ages 12-24. Located in Brampton at 71 West Drive, Unit 21. Call 905-790-7707.


Nexus Youth Centre (run by Nexus Youth Services): provides informal counselling, information, referral, recreation, job search support, and volunteer opportunities for youth ages 14-24. Also provides a variety of groups for youth. Located on the 2nd floor of Mississauga Central Library, across from Square One Mall. Call 905-566-1883.


The Dam Youth Drop-In: provides a community drop-in program for youth ages 13-19, with a focus on at-risk youth and young moms. Located by the Shoppers Drug Mart at Meadowvale Town Centre.

Call 905-826-6558.




Peel Healthy Sexuality Clinics: provides confidential health services in relation to healthy sexuality, safe sex, pregnancy and birth control. Various locations in Peel, with walk-in times available.

Bolton: 905-791-5905

Brampton: 905-791-5905

Malton: 905-791-7800 x 7483

Meadowvale: 905-270-5662

Mississauga East: 905-270-0587

Mississauga West: 905-820-3663


TeleHealth Ontario: provides free health advice  from a registered nurse. Call 1-866-797-0000.


Vita Centre for Pregnant and Parenting Youth: provides a range of services to support young woman experiencing an unplanned pregnancy. Offers information/education, counselling, referral and group services.Call 905-502-7993.


YouthNet Peel (Canadian Mental Health):  A “by youth for youth” program that generates mental health awareness, promotes resiliency, and connects youth to information and services. Facilitate discussion groups on stress and mental health for youth ages 12-20 years, led by youth (19-30 yrs). Also offers 8-9 week series workshops for youth aged 12-20 years on a variety of topics which are paired with artistic or physical activities. Call 905-456-2551.